Terms and Conditions - Finch Cleaning Services

Contact Information

Finch Cleaning Services

42 Harrington Gardens, London SW7 4JU

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you and Finch Cleaning Services. By accessing our website or engaging our cleaning services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you must not use our website or services. Your continued use of our services signifies your acceptance of these terms and any future modifications.

User Obligations and Conduct

1. Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances when using our services. This includes:

Ensuring you have the legal right to grant access to any property where services will be provided
Not using our services for any unlawful purpose or in any way that violates applicable laws
Complying with health and safety regulations that may affect service delivery
Providing accurate information in all communications and transactions with us

2. Prohibited Activities

When using our services, you must not:

Engage in any behavior that is threatening, abusive, or harassing toward our staff
Request services for illegal purposes or activities
Interfere with or disrupt the delivery of our services
Misrepresent your identity or provide false information
Attempt to circumvent payment or service agreements
Use our services in a manner that could damage our reputation or business

3. Content and Communication Standards

Any content you submit through our website or in communications with us must be respectful, accurate, and appropriate. You may not submit content that is defamatory, obscene, offensive, discriminatory, or infringes on intellectual property rights. We reserve the right to remove or refuse any content that violates these standards.

4. Property Access and Safety

You are responsible for providing safe access to the property where services will be performed. This includes ensuring that the premises are free from hazards that could endanger our staff, providing clear instructions for entry, and disclosing any conditions that may affect service delivery.

User Responsibilities

1. Payment Obligations

You agree to pay all fees for services rendered according to the pricing and payment terms communicated at the time of booking. Payment is due as specified in your service agreement. Late payments may incur additional fees and could affect future service availability.

2. Indemnification

You agree to indemnify and hold Finch Cleaning Services harmless from any claims, damages, losses, or expenses arising from your violation of these terms, your use of our services, or any breach of your representations and warranties. This includes reasonable legal fees and costs associated with defending against such claims.

3. Privacy and Data Protection

You acknowledge that you have read and understood our Privacy Policy, which explains how we collect, use, and protect your personal information. You consent to the collection and use of your information as described in our Privacy Policy.

4. Third-Party Interactions

If you interact with third-party services linked from our website or mentioned in our communications, you do so at your own risk. We are not responsible for the content, practices, or services of third parties. Any agreements or transactions you enter into with third parties are solely between you and them.

Disclaimers and Limitations of Liability

1. Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive to provide high-quality cleaning services, we make no warranties or guarantees regarding the results of our services. We do not warrant that our services will meet all your expectations or requirements in every circumstance.

2. Limitation of Liability

To the fullest extent permitted by law, Finch Cleaning Services shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Damages arising from circumstances beyond our reasonable control
Damages exceeding the amount paid for the specific service in question

3. Exclusion of Warranties

We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be error-free, secure, or continuously available. Any material downloaded or accessed through our website is at your own discretion and risk.

4. Force Majeure

We shall not be held liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, strikes, equipment failures, or other events that make performance impracticable or impossible.

Legal Terms and Dispute Resolution

1. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Dispute Resolution

In the event of any dispute or claim arising from these terms or our services, we encourage you to contact us first to seek an amicable resolution. If informal resolution is not possible, disputes may be resolved through mediation or arbitration before resorting to court proceedings, unless prohibited by applicable law.

3. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

4. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Finch Cleaning Services. They supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

5. Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of that right or provision.

6. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these terms periodically.

Questions or Concerns

If you have any questions or concerns about these Terms and Conditions, or if you need clarification on any aspect of these terms, please contact us using the information provided at the top of this page. We are committed to addressing your questions and ensuring you understand your rights and obligations.